Frequently Asked Questions - computer FAQs and IT questions

Cloud Computing

Small businesses can use cloud computing solutions to reduce hardware costs and maintenance. By moving data storage or application access into the cloud, you can optimize your business.

  • Q:How do I save on office space and build a virtual office that allows all my employees to collaborate from anywhere?

    For small organizations, Virtualization can be a smart choice, especially if the nature of your business requires personnel to be on the move and also be connected with the office - exchanging data and collaborating for decisions. The key is ensuring all this can be done in a cost effective manner and in a secure environment. Cloud-based solutions can meet these requirements and a little bit of research will help you find one suited specifically to your budget and business needs. Learn what are the things you may need for creating a mobile office in our SMB Smart Center. Check with your Intel Channel Partner for compatibility with hand-held devices such as tablets and smart phones to your cloud service.

  • Q:Is virtualization a better choice than adding another server?

    Virtualization brings in flexibility and better productivity for your employees. If space is a constraint, then the only option is a virtualization solution. Cloud-based services have gained a lot of importance and is being widely seen as an important component / enabler to virtualization. Learn how you can make cloud computing work for you.

  • Q:I often work with multimedia stuff including images, videos and 3D files from different clients with different software and platforms. How do I resolve these compatibility issues and reduce the amount of data on my laptop?

    Cloud computing helps reduce the amount of data you carry around on your laptop. Cloud computing is an Internet-based way of working where users access applications through a web browser. The applications can be very simple, such as web-based email, through to more complex business software such as web-based accounting. You can also store your data online and access to your data off-site quickly and easily. Depending on your cloud computing service provider, your system will regularly be updated with the latest technology. This could include up-to-date versions of software, as well as upgrades to servers and computer processing power. Learn more about cloud computing at Intel.

    It is a good idea to archive projects once they have reached the end of their lifecycle. An external hard disk is a very good way to build your project archives.

  • Q:My company is highly dependent on Internet and network connectivity. How do manage a network, storage needs and access rights?

    If you wish to scale up your business, you will need technology to enable your business and will also need to be careful about choosing technology after adequately sizing your processes and their needs. Virtualization can offer cost savings and efficiency improvement. Learn more about options and how virtualization can help your business.

  • Q:How do I integrate my email programs so that I can have mail available on my laptop, desktop and blackberry?

    You can use cloud-computing services to access data and emails from any device. Intel has assembled a guide to explain the nature of cloud computing and how it can help your business.

  • Q:My company services computers for our clients across the city. How do we perform updates remotely or perform application upgrades more efficiently?

    Companies with multiple offices/sites may find accessing data from a central cloud more convenient. Cloud computing also allows you to make changes from a central access point. If the nature of your business requires the personnel to be on the move and also be connected with the base operations - exchanging data and collaborating for decisions, cloud computing will be a best answer to your query.

Computing Performance

The processing power of your PCs can affect how well your business runs. Know how to keep your machines performing and keep your employees efficient.

  • Q:Do I need a web server for my business?

    If your company conducts business on the Internet or has a significant web presence, the best method can be renting a domain name from a web serving website. There are many websites which offer you the facilities regarding renting and managing a website. So you can choose any one of them and get a specialized web page for your company rented from a web hosting website. Once you have your domain completed, you can reach out to businesses and people more efficiently with social media marketing. Read our guide to get you started.

  • Q:Why am I unable to support resource-heavy software despite having a high end processor?

    There could be many reasons behind this trouble. The most likely reason is that your motherboard does not support resource-heavy software well. Check with your Intel Partner for any compatibility issues. You should also ensure you are running the latest version of your Operating System (OS). If you are running the latest version, check if your service pack for the OS is up-to-date. Additionally, consider adding more RAM as 4 GB may not be enough capacity for resource-heavy applications that are available today. If you haven’t tried an Intel® Core™ processor yet, check out our comparison chart to discover the difference Intel Inside™ makes.

  • Q:I often work with multimedia stuff including images, videos and 3D files from different clients with different software and platforms. How do I resolve these compatibility issues and reduce the amount of data on my laptop?

    Cloud computing helps reduce the amount of data you carry around on your laptop. Cloud computing is an Internet-based way of working where users access applications through a web browser. The applications can be very simple, such as web-based email, through to more complex business software such as web-based accounting. You can also store your data online and access to your data off-site quickly and easily. Depending on your cloud computing service provider, your system will regularly be updated with the latest technology. This could include up-to-date versions of software, as well as upgrades to servers and computer processing power. Learn more about cloud computing at Intel.

    It is a good idea to archive projects once they have reached the end of their lifecycle. An external hard disk is a very good way to build your project archives.

  • Q:My company is highly dependent on Internet and network connectivity. How do manage a network, storage needs and access rights?

    If you wish to scale up your business, you will need technology to enable your business and will also need to be careful about choosing technology after adequately sizing your processes and their needs. Virtualization can offer cost savings and efficiency improvement. Learn more about options and how virtualization can help your business.

  • Q:My company works with terabytes of data across several different platforms. How do I keep it encrypyted and compressed for efficient data storage?

    We understand your needs, due to working in the security industry. Consider the Data Compression in the Intel® Solid-State Drive 520. If you’re concerned about network security, learn how next generation technology keeps stealthy threats out.

  • Q:My company services computers for our clients across the city. How do we perform updates remotely or perform application upgrades more efficiently?

    Companies with multiple offices/sites may find accessing data from a central cloud more convenient. Cloud computing also allows you to make changes from a central access point. If the nature of your business requires the personnel to be on the move and also be connected with the base operations - exchanging data and collaborating for decisions, cloud computing will be a best answer to your query.

IT Upgrading

It's important to know when to upgrade your IT. Aging IT equipment can slow business performance down and reduce your employee's morale.

  • Q:How do I solve slow network speeds and software upgrading problems?

    You may wish to consider upgrading your Internet connection, possibly to a 100 MBPS connection if you haven’t as it is increasingly common today. Files today are much larger and it’s likely to grow in size in the future. There are also many other methods to ensure adequate bandwidth for all your employees. Consider limiting the bandwidth of each user from the admin computer that manages the settings / protocol of your Local Area Connection. From there, decide the limit of the bandwidth for every individual in your network and you can even cap the total number of users. Software upgrades should only be an issue if the hardware does not support the software versions. Sometimes, in the case of very old hardware, there can be Bios based incompatibility with the software upgrade besides other limitations. If you’re not sure if you need to upgrade your office’s hardware, learn what’s your PC costing your business.

  • Q:How do I cope with the new web technologies out there, yet retain cost savings and mobility?

    If you are looking for cost effective mobile solution, consider the Ultrabook™. It offers full processing power in an ultra sleek design. Learn more about its features and the various models to fit your needs. You can move on to new cloud-based development platforms. They can give you the power of LAMP Stack’, which is an acronym for Linux, Apache, MySQL and PHP. Check with your Intel Partner if they offer ’PaaS:Platform’ as a service, which may also include facilities for application design, application development, , web service integration and marshaling, database integration, , state management, application versioning, application instrumentation and developer community facilitation. Discover other ways you can take your business everywhere.

  • Q:Why am I unable to support resource-heavy software despite having a high end processor?

    There could be many reasons behind this trouble. The most likely reason is that your motherboard does not support resource-heavy software well. Check with your Intel Partner for any compatibility issues. You should also ensure you are running the latest version of your Operating System (OS). If you are running the latest version, check if your service pack for the OS is up-to-date. Additionally, consider adding more RAM as 4 GB may not be enough capacity for resource-heavy applications that are available today. If you haven’t tried an Intel® Core™ processor yet, check out our comparison chart to discover the difference Intel Inside™ makes.

  • Q:My current PC is over 2.5 years old. Do I need to upgrade?

    2.5 years is a long time for a computer and it may be time to replace it to keep pace with today’s more demanding applications. Visit Learn, Choose, Buy to explore the different PCs available and how they can cater to your needs.

  • Q:I am looking at upgrading my office IT infrastructure to support my growing needs. How do I decide what is right for me?

    Before buying new equipment, it is important to clearly understand your business needs, research on the requirement or the usage and the technical possibilities, and map them to each other. This may help you to get equipment exactly according to your need, which will also save you from money wastage. While defining the business possibility it is crucial to keep your "future" needs in mind and also understand the technology landscape with regards to that future. Explore the Intel SMB Smart Center for the latest tech and productivity guides for IT upgrading.

Mobility

Small businesses and their employees need to be mobile in today’s ultra connected world. Do you know what you need to keep pace with the competition?

  • Q:How do I save on office space and build a virtual office that allows all my employees to collaborate from anywhere?

    For small organizations, Virtualization can be a smart choice, especially if the nature of your business requires personnel to be on the move and also be connected with the office - exchanging data and collaborating for decisions. The key is ensuring all this can be done in a cost effective manner and in a secure environment. Cloud-based solutions can meet these requirements and a little bit of research will help you find one suited specifically to your budget and business needs. Learn what are the things you may need for creating a mobile office in our SMB Smart Center. Check with your Intel Channel Partner for compatibility with hand-held devices such as tablets and smart phones to your cloud service.

  • Q:My company’s employees often travel across the country for business. How do I ensure my data stays secure while they are on the move?

    If you are facing issue regarding the security of the data, consider some basic device security steps. For your laptops, some simple precautions can prevent your data from falling into the wrong hands. Read on for safeguards you can take to secure them.

  • Q:How do I integrate my email programs so that I can have mail available on my laptop, desktop and blackberry?

    You can use cloud-computing services to access data and emails from any device. Intel has assembled a guide to explain the nature of cloud computing and how it can help your business.

Security

Keep your valuable data and assets safe. Security should be an important consideration when setting up your IT infrastructure, to protect your business against outside threats.

  • Q:I am concerned about data security. How do I get the right security when my budget does not allow for a dedicated server?

    Web hosting is an easy & efficient way to run business portals. If you’re concerned about security issues, many service providers are available in the market that can offer you comprehensive options which include security parameters, unlimited space, 24/7 support with minimum cost such as Google servers. Learn more ways you can secure your data with the help of Intel.

  • Q:My company’s employees often travel across the country for business. How do I ensure my data stays secure while they are on the move?

    If you are facing issue regarding the security of the data, consider some basic device security steps. For your laptops, some simple precautions can prevent your data from falling into the wrong hands. Read on for safeguards you can take to secure them.

  • Q:How do I configure a personal firewall on my system?

    A personal firewall is an application which controls network traffic to and from a computer, permitting or denying communications based on a security policy. A personal firewall differs from a conventional firewall in terms of scale. A personal firewall will usually protect only the computer on which it is installed, as compared to a conventional firewall which is normally installed on a designated interface between two or more networks, The SoftPerfect Personal Firewall is designed to protect your PC against attacks from the Internet or via a local area network. SoftPerfect Personal Firewall offers customizable security using user-defined rules for packet filtering. It works at a low level and also allows you to create rules based on non-IP protocols such as ARP. You can take the worry out of protecting and maintaining your PC with the Intel® Small Business Advantage. The built-in security features constantly check your system for security breaches and malicious viruses, letting you working with peace of mind.

  • Q:I am worried about data security and data storage in my office. How do I avoid crashes and networking from wiping out my data?

    Security can be addressed in multiple ways, starting from anti-virus protection to Intel® Identity Protection Technology1 to keep personal data more personal. Learn more about cloud computing. Consider backing up your data in a cloud storage solution to provide some redundancy.

  • Q:How do I secure my network while still providing Internet connectivity to my employees?

    Security is both a hardware as well as software enabled feature. These can be installed on your server. For an example, a firewall prevents any unauthorized break in to your server and so does the protocols that are written through an operating platform such as the Microsoft SBS suites. The key thing while designing and implanting security on your server is to ensure that the access is layered and protected by authorization protocols. This can be achieved by using the right software that is operated through the rightly configured hardware. A web server that supports any of the major security protocols, like SSL can encrypt and decrypt messages to protect them against third party tampering. Major security protocols include SSL, SHTTP, PCT, and IPSec. When setting up your network, go through our checklist to discover if your business is ready for a server.

Server

Cloud solution or physical server? Small businesses need to know what is the right choice for their business needs to maximize security and performance while minimizing costs.

  • Q:How do I ensure my employees can access information without slowdown from a shared drive?

    In today’s scenario most organizations have common data that is shared between employees. The issue is that when most of the employees access the same data from different terminals the systems may hang or not respond or shows other errors. This is invariably due to a lack of bandwidth. Consider applications such as MS SharePoint to share work in real time between collaborative users. Besides bandwidth for sharing, other key aspects that can impact performance include the memory - random access as well as cache, of the hosting device (often called the server) and the participating devices often called the collaborators. It’s better to upgrade all your necessary workstations & servers and to get more bandwidth to access shared drives within the organization. Visit the new Intel Learning Centre if you’re looking to upgrade your workstations. Here are also some top tips to boost your productivity.

  • Q:Is virtualization a better choice than adding another server?

    Virtualization brings in flexibility and better productivity for your employees. If space is a constraint, then the only option is a virtualization solution. Cloud-based services have gained a lot of importance and is being widely seen as an important component / enabler to virtualization. Learn how you can make cloud-computing work for you.

  • Q:Do I need a web server for my business?

    If your company conducts business on the Internet or has a significant web presence, the best method can be renting a domain name from a web serving website. There are many websites which offer you the facilities regarding renting and managing a website. So you can choose any one of them and get a specialized web page for your company rented from a web hosting website. Once you have your domain completed, you can reach out to businesses and people more efficiently with social media marketing. Read our guide to get you started.

  • Q:How do I secure my network while still providing Internet connectivity to my employees?

    Security is both a hardware as well as software enabled feature. These can be installed on your server. For an example, a firewall prevents any unauthorized break in to your server and so does the protocols that are written through an operating platform such as the Microsoft SBS suites. The key thing while designing and implanting security on your server is to ensure that the access is layered and protected by authorization protocols. This can be achieved by using the right software that is operated through the rightly configured hardware. A web server that supports any of the major security protocols, like SSL can encrypt and decrypt messages to protect them against third party tampering. Major security protocols include SSL, SHTTP, PCT, and IPSec. When setting up your network, go through our checklist to discover if your business is ready for a server.

  • Q:How do I create an integrated system to integrate multiple store outlets and includes deliveries and billings?

    IT can help you to solve your problem, I suggest you to look towards implementation of SAP ERP, an integrated software solution that incorporates the key business functions of the organization. Before implementation, you must focus on business processes and requirements first. Business requirements should be defined during selection and refined throughout implementation.

Storage

Store your data and ensure you have back ups of all your important information. The right storage solution can also simplify your business while letting you access your data anywhere and on any device.

  • Q:I am worried about data security and data storage in my office. How do I avoid crashes and networking from wiping out my data?

    Security can be addressed in multiple ways, starting from anti-virus protection to Intel® Identity Protection Technology to keep personal data more personal. Learn more about the Learn more about cloud computing data security features at Intel. Consider backing up your data in a cloud storage solution to provide some redundancy.

  • Q:My company works with terabytes of data across several different platforms. How do I keep it encrypyted and compressed for efficient data storage?

    We understand your needs, due to working in the security industry. Consider the Data Compression in the Intel® Solid-State Drive 520. If you’re concerned about network security, learn how next generation technology keeps stealthy threats out.

Productivity

The smart business stays productive to be successful. Maximize your employees’ productivity to save time and money.

  • Q:How do I integrate my email programs so that I can have mail available on my laptop, desktop and blackberry?

    You can use cloud-computing services to access data and emails from any device. Intel has assembled a guide to explain the nature of cloud computing and how it can help your business.

  • Q:My current PC is over 2.5 years old. Do I need to upgrade?

    2.5 years is a long time for a computer and it may be time to replace it to keep pace with today’s more demanding applications. Visit Learn, Choose, Buy to explore the different PCs available and how they can cater to your needs.

  • Q:How do I create an integrated system to integrate multiple store outlets and includes deliveries and billings?

    IT can help you to solve your problem, I suggest you to look towards implementation of SAP ERP, an integrated software solution that incorporates the key business functions of the organization. Before implementation, you must focus on business processes and requirements first. Business requirements should be defined during selection and refined throughout implementation.

Watch how business is made business better through IT

IT Upgrading for a Small Business

Meet Malini and her team and learn how their IT infrastructure is groaning under the strain and limiting their productivity. Ravi breaks down the challenges and starts with the basics of IT upgrading.

Servers for a small business

PCs can make your staff work better individually but a server will get them working better together. Ravi helps Malini and her team work collaboratively and keep their data protected with the help of a server.

Getting a small business mobile

Many businesses need their employees to be mobile. Miss Malini is no exception. Learn how a smart IT upgrade from Ravi helped their team stay on the move with less yet still be connected to the office.

Product and Performance Information

* Other names and brands may be claimed as the property of others.

1. No system can provide absolute security under all conditions. Requires an Intel® Identity Protection Technology (Intel® IPT)–enabled system, including a 2nd or higher generation Intel® Core™ processor, an enabled chipset, firmware, software, and participating web site. Consult your system manufacturer. Intel assumes no liability for lost or stolen data and/or systems or any resulting damages. For more information, visit http://ipt.intel.com.